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March 20, 2024
UNILAB, Inc. and our respective subsidiaries, affiliates, and associated companies (collectively “Unilab Group”, “UNILAB”, “We”, “us”, “our”) commit to protect and maintain the privacy of your personal information in accordance with the mandate of the Data Privacy Act of 2012. We will secure and keep confidential all personal and sensitive information that you may provide to UNILAB, and/or those that UNILAB may collect from you (“Personal Data”).
This Privacy Statement (“Statement”) indicates the manner in which UNILAB collects, uses, processes, maintains, secures, and discloses Personal Data we obtain, or which you may provide through this website, www.unilab.com.ph (“Website”).
By accessing this Website, and submitting your Personal Data through it, you expressly acknowledge that you have read and understood, and hereby agree to all the terms of this Statement and that you have given your consent for us to:
We may update this Statement from time-to-time to reflect change(s) in compliance with the law and/or our internal standards to better protect your Personal Data and privacy. Thus, by accessing this Website, you agree to be bound by such revisions and should therefore periodically visit this page to review the most current Privacy Statement.
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The Personal Data requested, as appropriate, may include:
We may collect your Personal Data when you:
Our Website uses “cookies” that allows us to recognize and remember you, help you navigate our Website efficiently as well as enhance your user experience and provide you information that are relevant to your interest. If you want to restrict or block our cookies, you can do this thru changing your browser settings, however it might affect the functionality of some of our pages. Rest assured that your browsing data is not shared with third parties and solely used to provide the services you need from us.
UNILAB collects and uses Personal Data for the following purposes:
We may also disclose information collected through the Website:
The email address and mobile number you provided may be used to respond to your inquiries, and/or other requests or questions. If you decide to opt-in, you will be able to receive rewards, exclusive offers, updates, and content from the Unilab Group through its Alagang Unilab Rewards program, brands, and various marketing platforms and programs. If at any time you would like to unsubscribe from receiving future correspondences, we included detailed instructions on how to unsubscribe at the end of each email and opt-out instructions in our text message. You may also contact us via our Website or email us at info@unilab.com.ph.
We adopt appropriate data collection, storage and processing practices and have set up adequate organizational, physical and technical security measures to protect the confidentiality, integrity, and availability of your Personal Data and secure against unauthorized access, alteration, fraudulent misuse, disclosure, destruction and/or any other unlawful processing of your Personal Data stored in our systems. We also ensure that our contractors and service providers strictly comply with our prescribed information security and data privacy protocols before we share data with them.
You are entitled to certain rights in relation to the Personal Data collected from you as prescribed under the Data Privacy Act of 2012, including, but not limited to the right to access and correct or delete your Personal Data.
If you would like to review, correct, update, or delete the Personal Data that you have provided to us via the Website, please contact us by sending an email to info@unilab.com.ph. We will try to respond to your request within 24 to 48 hours.
UNILAB and/or its duly authorized third party shall retain the Personal Data for a maximum period of five (5) years counted from the date you provided it to UNILAB.
UNILAB will delete data upon receiving the formal request of the data subject or after five (5) years as our retention policy dictates. UNILAB follows a secure data disposal protocol which will ensure that Personal Data deleted from our systems are processed in a manner where they can never be restored and or reused.
We are not responsible for the safety and security, privacy, personal information that you will be entrusting to any third parties, or other practices of any third parties, including any third party operating any site or web property (including, without limitation, any application) that is available through this Website or to which this Website contains a link. The availability of, or inclusion of a link to, any such site or property on the Website does not immediately imply endorsement of it by us or by our affiliates. We recommend you to check on that 3rd party application’s / website’s privacy statement before proceeding with any transaction.
If you have any questions and/or concerns about this Privacy Statement, or your rights in relation thereto under the Data Privacy Act of 2012, you may get in touch with UNILAB’s Data Privacy Officer thru this email address: dpo@unilab.com.ph.